FIs that have implemented Zelle® saw the following improvements:
- On average, new Zelle® users increased interchange transactions by 5.1 additional transactions per month after 12 months – a 3X increase compared to non-users.2
- Customers who started using Zelle showed increased revenue for the FI – driven by increased interchange income and ATM transactions.2
- Customers who started using Zelle® increased YOY profit by $25 more than non-Zelle users (excluding OD/NSF).2