By Ian Macallister, Head of Customer Success
Many financial institutions (FIs) understand that offering person-to-person (P2P) payments has become table stakes as more and more consumers are demanding an easy, safe, and fast way to make payments...
Financial institutions are facing intense competition from both fintechs and traditional players, putting downward pressure on the revenue they generate from mass-market consumers.
Curinos’ new report Zelle® Usage Drives Customer Engagement explains “as digital channels become a larger source of new customers, banks find that engagement levels and revenue contribution of these customers are far lower than their existing, branch-originated counterparts.”
Digital payments options are starting to play an increasingly important role in where consumers and small businesses decide to do their banking. According to Cornerstone’s research, “among consumers with a checking account, six in 10 send money to...
"Our members have been delighted, our utilization has been growing, and word of mouth is one of the strongest endorsements you can get, and we definitely have that with the Zelle solution"
Enhance your company’s consumer experience while decreasing potential misdirected payments, and confidently validate account ownership and status in real-time. In this customer use case, SafeHome has two ways to fulfill its customer’s claim.
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Payment fraud is nothing new, but the sheer volume and escalation of losses for financial institutions (FIs) year over year is.
Faster payments options like same-day ACH are quick and convenient for consumers, but criminals are taking full advantage...
Explore this report on the state of synthetic identity fraud to understand the trends, challenges, and countermeasures banks are deploying to fight it.
Five things financial institutions need to know about consortiums and data-driven fraud detection